Policies and Terms of Use

Terms and Conditions Of Use

Welcome to www.realtorscareontario.ca. The products and services on this site are offered to you by REALTORS Care Foundation, and its affiliates subject to the following conditions. If you visit, donate or shop at the RealtorsCareOntario.ca site, you accept these conditions. Please read them carefully. When you use any current or future RealtorsCareOntario.ca service or visit or purchase from any business affiliated with RealtorsCareOntario.ca, whether or not included in the RealtorsCareOntario.ca site, you will be subject also to the guidelines and conditions applicable to such service or business. BY USING THE RealtorsCareOntario.ca SITE AND THE SERVICES OFFERED THROUGH IT, YOU AGREE TO BE BOUND BY THESE CONDITIONS OF USE AND ALL RELATED POLICIES, CONDITIONS, AND GUIDELINES. IF YOU DO NOT AGREE WITH ANY OF THESE CONDITIONS OF USE, YOU MAY NOT USE THE RealtorsCareOntario.ca SITE.

Electronic Communications
When you visit the RealtorsCareOntario.ca site or send e-mail to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the RealtorsCareOntario.ca site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright
All content included on the RealtorsCareOntario.ca site--such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software--is the property of RealtorsCareOntario.ca or its affiliates or content suppliers, and is protected by Canadian and international copyright laws. The compilation of all content on the RealtorsCareOntario.ca site is the exclusive property of RealtorsCareOntario.ca and protected by Canadian and international copyright laws. All software used on the RealtorsCareOntario.ca site is the property of RealtorsCareOntario.ca or its affiliates or its software suppliers, and protected by Canadian and international copyright laws.

Privacy Policy

Our commitment to privacy: REALTORS Care Foundation knows that protecting the privacy and confidentiality of your personal information is important to consumers. Collection, use and disclosure of personal information by the REALTORS Care Foundation are governed by the Personal Information Protection and Electronic Documents Act (the “Act”), and any applicable provincial legislation.

This Privacy Code explains what personal information is collected from its customers and how it is used. It also explains how you can ask questions, make suggestions, and complain about our privacy practices. This Privacy Code applies to personal information (see below) collected by the Realtors Care Foundation, including its websites. Be aware that our websites may contain links to other websites provided and maintained exclusively by third parties not subject to this Privacy Code. Please review the privacy policies on any external websites to determine their information handling practices.

What is personal information?
Personal information is any information about an identifiable individual. Personal information does not include the name, title, business address or telephone number of an employee of an organization. Information used solely for journalistic purposes is exempted from the Act. REALTORS Care Foundation is responsible for personal information under its control. Our employees are informed about the importance of privacy and receive periodic information to update them about our Privacy Code and related policies.

What personal information do we collect, and why?
REALTORS Care Foundation collects personal information for specific, limited purposes. Information is collected by fair and lawful means. We collect personal contact information (for example, name, address, email address and telephone numbers) if you: sign up for a newsletter; subscribe to a newspaper; register on an online forum or website, purchase any product from REALTORS Care Foundation; This information is used to fulfill your request, provide targeted advertising, and respond to your inquiries. From time to time it may be used to provide reward points or apply credit, as applicable in the circumstances. We retain your subscriber ID and passwords so that upon request by you and receipt of identification we may remind you of them. If you enter a contest or other promotion, we use your personal contact information to administer the contest or promotion including contacting, announcing and promoting prizewinners. We collect demographic information, as well as purchase history and a list of promotions offered to you (“history”), in order to gain a better understanding of your interests so that we may develop better products and services, and to determine eligibility for our products and services. We may also use demographic, personal contact and history information from time to time to contact you about changes, enhancements or other notices related to goods or services you requested and which the REALTORS Care Foundation provides.

If you use any of our websites, we may assign an internet cookie. An internet cookie is a small text file that a website stores on your internet browser and that can collect and store information. We use cookies to better understand how you use our websites, to make sure our ads and dynamic content are served correctly and to improve the performance of our websites. For example, a cookie may recall a set of preferences you have set for our website and record items that you have registered for. Storing cookies on your web browser allows us to present you with custom web pages and other content that are tuned with your preferences. For example, if you are a registered user, you may see a welcome page with your name on it. These activities are invisible to you, and are generally intended to improve your internet surfing convenience. Unless you have set your preferences so that you will be alerted when a cookie is being stored on your computer, you won’t know about it. If you are concerned about cookies, it is possible to turn them off in your web browser preferences. However, please be aware that by disabling cookies, you may not be able to use all portions of our websites, particularly pages requiring registration. We may place advertising or other links on our sites that originate from outside advertisers. If you view these ads, the advertisers may assign a cookie. REALTORS Care Foundation does not control these cookies, nor is it responsible for any marketing or other use of your name by these advertisers. We generally use your personal information for the purposes of: managing, administering, collecting or otherwise enforcing accounts; maintaining business records for reasonable periods of time and generally managing and administering our business; and meeting regulatory, legal, insurance, audit, security and processing requirements.

Occasionally, we ask our customers to complete market research surveys. Survey results are aggregated and shared with our advertisers, sponsors and affiliates in a manner that does not disclose personal information. Other than as permitted or required by law, purposes for the collection, use or disclosure of personal information, which are not set out in this Privacy Code, will be set out at the time of collection. You will be given a reasonable opportunity to opt-out of any additional purposes no later than the time of collection.

This Privacy Code was last updated on October 1, 2007

Returns and Shipping

Returns:
REALTORS Care Foundation will not accept returns on items that are undamaged due to shipping, however we will accept returns on items that are damaged during or prior to shipping.  

Refunds on Donations
Donations will not be refunded, however if you have made a donation in error or an incorrect amount please contact us.

Shipping:
All products ordered through REALTORS Care Foundation will be shipped from our offices in 3 - 5 business days via regular post.   If you require more immediate attention please contact us for further shipping options.